Return & Cancel

Customers must contact Watch Bay Customer Service within (5) days after receiving the item (wrong color, wrong item, etc.).
Customer Service will determine whether the item is covered by the Return & Exchange Policy.
Within (5) days, the customer will be satisfied with the items notified.
If it is a return item, the customer will be told how long the processing day will be according to the relevant Retun & Exchange Policy.
Return Items will be returned within (3) days after Customer Service receives them.
If a return cannot be made, exchange with another item of similar value.
Watch bay will pay delivery fees for the error items. Customer need to pay pickup and delivery charges for ex-change items due to change of mind.
When can I cancel the order?
You can cancel by contacting Customer Care within 12 hours after order confirmation.